Refund Policy

The official website is including all valuable information regarding software product description and its functionality. Once you purchase Winmetry software from the official website that means the user would be having all in one information set i.e. also including refund policy information before making the final settlement of billing receipt.

Our feedback channel system readily gets to know us about the end user level of software service satisfaction. Here, users are set to free to express their individual software service experience and rating system also put their valuable contribution in order to make necessary amendments for further improvement software satisfaction.

On the basis of scrutinizing the clients’ feedback that is a directly impacting problem associated with software experience including error message, screenshots, and also these respective issues could not possibly be fixed by the software support department as well then the client is having rights to claim refund policy excluding general computer system problems apart from software.

Refunds are given in case of problems directly related to our product. If there are direct proofs of issues with our software, for example, error messages or screenshots, and these issues cannot be resolved by our customer support department, the customer has the right to receive a refund. Refunds are not given in case of general computer problems not related to Winmetry software.

One more aspect that is included within the refund policy. If the user found, Winmetry software is responsible for technical breach inside your computer, all along with full proof evidence, the user can ready to claim the refund for respective damage. On an immediate basis, we will respond within 2 to 3 working days to the users’ refund request. After a complete analysis of the given evidence, our software support agent as well as billing manager ready to settle the claim within next 5 to 10 working days.

The refunded amount varying depending upon the plans of software subscription.